IHQC regularly hosts collaborative learning communities, workshops, and other events relating to capacity building and quality improvement. Check out our calendar below for upcoming events and follow the registration links to reserve your seat.
We hope to see you there!
Upcoming Events
2020 Quality Improvement Summit Series
Since 2018, the Institute for High Quality Care (IHQC), in partnership with the Community Clinic Association of Los Angeles County (CCALAC), has hosted an annual Quality Improvement Summit, a learning event and conference uniquely dedicated to QI staff, providers, and leaders in the safety net. In light of the environmental changes caused by COVID-19, IHQC and CCALAC are pleased to announce the 2020 Quality Improvement Summit Series: a three-part webinar series taking place through Fall 2020.
In the spirit of our traditional conference, the Summit Series will offer timely and practical discussions around best practices in quality improvement, access, and strategic leadership for safety net organizations. The Summit Series schedule and topics can be found on the Event Page and will be continually updated.
Registration for each individual webinar starts at $30 for safety net leadership, staff, and providers. Additional discounts are available when you register for all 3 webinars by August 27!
Past Events
Fundamentals in Quality Improvement
About the Program: New to QI? Seeking guidance in turning a project plan into action? IHQC’s Fundamentals in Quality Improvement course introduces the basics in quality improvement science, project design, systems change, using data for improvement, and change management.
Both individuals or teams are encouraged to attend this short course where participants will design a small-scale improvement project based on their clinic needs, review problem assessment tools and strategies, define their improvement measures, leverage PDSAs and rapid cycle improvement frameworks, and apply change management theories.
In addition to two in-person workshops, participants can schedule up to two 30-minute calls with IHQC staff to discuss any of the course content and receive tailored coaching for their improvement project efforts.
Your registration fee covers enrollment in the full program (2 in-person workshops, coaching calls, etc.), all course materials, online access to all tools and templates, and on-site meals at each workshop. Certificates of completion will be given at the close of the program.
Design to Engage: How to Build Virtual Events
August 10, 2020 – November 2, 2020
About the Program: While planning and facilitating virtual meetings or learning events may have previously occurred on an infrequent basis, we are facing a new reality of using virtual meetings to advance our work on a long-term basis. There are inherent challenges in converting content that was best suited for in-person into a virtual equivalent, and many seek practical solutions for delivering meaningful and impactful sessions through this alternate medium.
In partnership with the California Improvement Network (CIN), a learning and action network focused on identifying and spreading better ideas for care delivery, the Institute for High Quality Care (IHQC), and the California Quality Collaborative (CQC), are excited to host “Design to Engage: How to Build Virtual Events.” This is a learning program led by Global Learning Partners that helps CIN Partners build their capacity to foster authentic engagement and meaningful dialogue in a virtual learning event. The program aims to go beyond the basics of navigating virtual meeting platforms, and will highlight the application of learner-centered education principles when convening groups in a virtual setting. Although the content will focus on building skills for delivering a learning event, many of the strategies and tools presented can also be applied to meetings and other convenings.
The program will run from August 10, 2020 – November 2, 2020, and will require ~2 hours of commitment each week. Participants will have the opportunity to engage in:
– Three (3) live-streamed webinar events: August 10, 2020 12:00 -1:30PM (Program Kickoff); September 21, 2020 12:00 -1:30PM (Program Mid-Point), and November 2, 2020 12:00 -1:30PM (Program Conclusion)
– A series of self-paced learning modules for team collaboration
– A facilitated forum for discussions among participants and Global Learning Partners coaches
– Tools & exercises to guide application of learnings
This program is currently in progress. Please check back for similar offerings in the future.
Project Management Learning Lab
Cathedral of Our Lady of the Angels
Click here to enroll in this learning lab.
About the Program: Our popular Project Management Learning Lab is now available in a one-day format! Explore project management approaches that can help you advance all the moving pieces of your quality and process improvement initiatives. Participants in this interactive workshop will explore frameworks, templates, and resources to expand their skills in: creating project plans, defining clear team roles and responsibilities, running effective meetings, risk planning and assessment, and change management.
This learning lab is ideal for staff at all project management skill levels — especially for staff who, in addition to their daily responsibilities, are supporting or leading quality and performance improvement work. Participants will receive access to project management tools and templates and in-workshop coaching on how to apply these tools in their current work. A light breakfast and lunch will be served at the workshop.
Quality Improvement Change Agents Program
Please contact info@IHQC.org for further details on how to register for this learning lab.
About the Program: Organizations are invited to nominate one staff member to participate in the QI Change Agents Program, launching September 27, 2018. This 6-session program will coach individuals on the strategies and skillsets needed to become a QI/PI champion – or change agent – within their clinic. Organizations will engage in half-day, focused learning labs that address key topic areas to support current and future QI endeavors.
2019 Los Angeles County Quality Improvement Summit
The 2019 L.A. County Quality Improvement Summit is an event for clinic providers and staff who are passionate about improving quality and efficiency. Through this highly interactive event, attendees will have the opportunity to hone their QI skills, review innovative models, brainstorm new solutions, and network with their colleagues from across the county. The day features local healthcare experts in QI methodology, human-centered design, standardizing and managing change, and living in a world of imperfect data. Designed to meet the needs of providers and staff at all levels of expertise, you won’t want to miss this exciting QI event!
2018 Los Angeles County Quality Improvement Summit
The inaugural 2018 L.A. County Quality Improvement Summit is an event for clinic providers and staff who are passionate about improving quality and efficiency. Through this highly interactive event, attendees will have the opportunity to hone their QI skills, review innovative models, brainstorm new solutions, and network with their colleagues from across the county. The day features local healthcare experts in QI methodology, human-centered design, standardizing and managing change, and living in a world of imperfect data. Designed to meet the needs of providers and staff at all levels of expertise, you won’t want to miss this exciting inaugural QI event!