IHQC’s Fundamentals in Quality Improvement (QI) program provides high-level training in the essentials of quality and process improvement science, project management, using data for improvement, and change management. Participants practice using these tools and skills in-session and by designing and implementing a small-scale QI project at their organization.

Fundamentals in QI is designed for individuals and/or teams that are new to QI or looking to jump-start a new improvement project.

The Quality Change Agents Program provides an opportunity for your staff to explore a broad range of strategies needed to drive quality and process improvement at the front lines. Topics covered in our curriculum include: problem/root cause analysis, improvement science and theory, project plans, facilitation skills, change management, data visualization… and more!

Through IHQC’s unique learning lab format, individualized coaching, and deliberate practice techniques, participants will be empowered with the knowledge and skills needed to become a QI champion – or Change Agent – within their organization.

IHQC’s Project Management Learning Labs build the skills needed to manage large and small-scale quality and practice transformation initiatives. In a shifting healthcare environment that includes payment reform initiatives, diverse grant opportunities, and cross-sector partnerships, these project management skills can help put your organizations in a better position to navigate the changes that lie ahead.

These learning labs are ideal for team members at all project management skill levels and degree of project involvement, whether they’re the project lead or supporting specific components.

IHQC’s Learning Labs are single-day sessions that give participants the opportunity to dive further into QI tools and resources. With IHQC’s emphasis on “Deliberate Practice,” attendees will come away from each Learning Lab with tactical and practical skills and tools to further their improvement efforts.

Previous Learning Labs include:

• Designing a QI Project (coming January 2022!)
• Data Visualization

The annual QI Summit, hosted by IHQC in partnership with the Community Clinic Association of Los Angeles County (CCALAC), is a one-day conference and learning event for community clinics, public healthcare delivery systems, and other organizations in the safety net. Attendees have the opportunity to build their knowledge base in quality and process improvement and to make vital connections with each other.

In the 3-month Embedding and Sustaining Quality Improvement program, teams will take an initiative that they have already piloted and/or implemented at their clinic and put in place the structures and communication channels to help ensure that their project is embedded at their clinic and that the improvements and changes can be sustained over the long-term.

In Implementing Quality Improvement, teams will participate in a 15-month learning community where they will dive deeper into quality and process improvement strategies, communications and change management, planned, proactive team-based care, and apply these principles toward their own improvement project. By participating in this program teams will work toward developing an organizational culture of quality.

The Spreading Quality Improvement program is a 3-month learning community for teams that have piloted a quality improvement project, have project outcomes that demonstrate improvement and are looking to spread this project and the lessons learned to new sites, departments, personnel, or topic areas within their organization.