Cause and Effect (Fishbone) Diagram
A Cause and Effect, or Fishbone, Diagram is a tool that teams use to identify possible causes for problems that they are encountering. After identifying high-level causes, teams can use this template to dive deeper and begin brainstorming changes to test.
Chronic Care Model Change Package
A collection of improvement ideas that have been tested in the primary care setting. Adapted to fit the Chronic Care Model, the IHQC Change Package contains improvement ideas around Clinical Information Systems, Decision Support, Delivery System Design, Self-Management Support, the Community, and Health Care Organizations.
QI; Chronic Care; Change
Similar to a Fishbone Diagram, a concept fan is a template that teams can use to document change ideas and PDSAs to test
Health Literacy Toolkit
The AHRQ Health Literacy Universal Precautions Toolkit, 2nd edition, can help primary care practices reduce the complexity of health care, increase patient understanding of health information, and enhance support for patients of all health literacy levels.
NQCA’s 2014 Medicaid Adult CAHPS Benchmarks and Thresholds. Compare your quality improvement measures to the 50th, 75th, and 90th percentile for Medicaid Health Plans.
An assessment of the purpose of huddles and the efficiency they can bring to your clinic team
Huddles; Team-Based Care; Change
A table or diagram of a project, program, or other initiative that shows links between: inputs/resources to be used; activities or processes to be implemented; what will be changed.
Project Map; Logic Model; Project Planning.
Measurement Collection Plan
This tool supports teams as they begin to develop their project measures and gather data
Measurement Tracking Tool
This template supports teams with data collection and tracking measures.
No Show Management
This tool provides best practices on how to effectively manage high no-show rates in your clinic organization
No-show; QI; Change
Oral Health Integration Implementation Guide
A guide focused on the integration of an oral health framework created by Qualis Health.
Oral; Integration; Change
Partnering with Patients
In addition to discussing the significance of Improvement tool-kits, this document details how clinic teams can engage patients in QI work to get their perspective and input on the process
Patients; Partnership; Clinic team; Change
PDSA Worksheet for Testing Change
The Plan, Do, Study, Act tool assists team in testing ideas for improvement quickly and easily.
This IHQC Project Charter template enables clinic teams to lay out the details of their project in a uniform manner, in order to help support their efforts through out the project period
Project Planning, QI, Template
Project Work Plan
The Project Work Plan Template assists teams as they define their objectives for team meetings, and plan their project activities
Self- Management Support Tool
This tool supports clinic teams as they begin to assess and educate and empower patients on their self-management and healthcare goals
Self-Management; QI; Change
This tool helps teams identify who their project stakeholders will be and the most effective way to handle stakeholder relationships
Triple AIM Measurement Toolkit
This web-based toolkit supports community health center leaders, quality improvement teams, and staff in measuring the Triple Aim of health, patient experience, and costs