What We Do

Our Approach

IHQC provides tools, trainings, and resources for safety net healthcare providers, integrated health delivery systems, and foundations that want to optimize the health of their communities. We leverage decades of experience in safety net quality improvement and take action-oriented approaches to solving problems.

Our interactive training sessions and curriculum are focused on the skills needed to manage and lead strategic programs, design and implement quality/practice transformation efforts, and take advantage of upcoming regional and statewide initiatives.

Trainings

Participants working with markers, sticky notes and handouts at a training table

IHQC hosts workshops and training programs that equip staff with knowledge and skills to initiate, plan, manage, and complete quality and process improvement projects and initiatives. Some of our offerings include:

  • Fundamentals in Quality Improvement
  • Quality Change Agents
  • Project Management Learning Labs
  • Designing a QI Project

Annual Quality Improvement Summit

IHQC’s Senior Program Director Chris Hunt and Program Director Teresa Hofer present at the 2025 QI Summit

The Quality Improvement Summit (QI Summit) is an annual one-day conference for community clinics, public healthcare delivery systems, and other organizations in the safety net to build their knowledge base in quality and process improvement and make vital connections with each other. Since 2018, IHQC has hosted the QI Summit annually in partnership with the Community Clinic Association of Los Angeles County (CCALAC). In 2026, the Coalition of Orange County Community Health Centers (Coalition OC) joined IHQC and CCALAC as a third co-host for the 9th annual QI Summit. The QI Summit will be celebrating its 10th anniversary in 2027.

Initiatives

PHVBC Initiative participants working at their tables during a convening

IHQC partners with safety net systems, member associations, foundations, and community-based organizations to facilitate learning communities that improve healthcare quality and access. We provide technical assistance to support the initiative from start-to-finish, including conducting readiness assessments, project management, facilitating stakeholder meetings, and leading workshops and training programs.

Consulting and Other Services

The IHQC team is available for consulting, coaching, speaking engagements, and RFP reviews with safety net clinics and healthcare systems, foundations, and other organizations interested in community health and quality improvement. We prioritize tactical and practical approaches to problem-solving, while acknowledging that each organization faces a unique combination of challenges. For more about our services, please contact us.